Team Leader Review

Being the person in control where I am able to open and close the store, delegate tasks to my team, be in control of the store when my manager is on holiday, carrying out legal checks and if the store is operating accordingly. Cash handling, deal with customer queries or complaints.

I have gained confidence in running the team how I would like to, ensuring all my staff are happy with how I work alongside them. I have also looked more into the business side of the company from following targets and making improvements in departments such as retail waste. I have also had the opportunity to receive my alcohol license.

I enjoy sharing my work with others and having more responsibility within the store since my apprenticeship has started.

The programme is well organised on onefile where tasks are allocated with a deadline. Reminders are created which helps keep my time management used wisely. I have continuous contact with my tutor, in which we have regular teams calls just for check in meetings. The courses set are interesting and informative, and the remote teams sessions with the other students relating to a topic are a good way to see how others are doing with their work and we are able to share ideas.

I receive a substantial amount of support from my employer, I am allocated 6 hours a week to carry out my work, but my manager has given me support outside of these hours which has helped with my progress.

My tutor has been supportive when I am struggling with work or feel like I'm not going into the right direction. We have regular check in meetings where she is able to help me or quickly read over a report. She has also put me out of my comfort zone by encouraging me to do presentations for practice as I am not very confident with public speaking.

The has helped me build confidence in the work place where I understand why I do the job I do. I have also taken a sense of pride in creating a project within my apprenticeship to use in the work place which involves the whole of the store team

There are charity events which I try to involve myself in, I am yet to link with our store pioneer to work alongside them with any events they are taking part in.

Yes

Co-op is a well paying job. The company is very accommodating to all from mental health to disability. They encourage progression and there is opportunities to do so. They are also linked into community and charity which most companies don't have an involvement in.

Research the company or the store you've applied for, look at the local causes. What membership is and the information about the shares. The co-op values. Be honest and avoid jargon talk. Be confident and show a passion for working for the company aswell as being yourself. Let the interviewer get a feel for who you really are.