• 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Team leader Help lead and manage the team opening and closing the pub Compliance checks dealing with complaints running shifts daily job lists ensuring the day runs smoothly


  • 2. Have you learnt any new skills or developed existing skills?
  • Leading a team effectively Dealing with complaints Ensuring that the team work as a team


  • 3. To what extent do you enjoy your programme?
  • I enjoy my programme and feel like I am learning a lot throughout the apprenticeship learning plan and the work i do in the workplace.


  • 4. How well organised/structured is your programme?
  • Very organised. the site is easy to use


  • 5. How much support do you receive from your employer?
  • When i ask for help, i receive it.


  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • I receive a lot of help and understanding from my training provider. She understands that some weeks can be busier with working and some weeks I might not be able to keep up to date with the work that is set.


  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • It has helped me massively gain confidence in knowing what I am doing in the work place.


  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • no


  • 9a. Would you recommend Greene King to a friend?
  • Yes

  • 9b. Why?
  • It’s a fun environment to work for. everyone is friendly and there’s room for progression

  • 10. What tips or advice would you give to others applying to Greene King?
  • Be open to new opportunities


Level 3 Apprenticeship

Hospitality Management

Milford, Staffordshire

May 2024

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