Team leader Review

by JD Wetherspoon

Best Apprenticeship Employer

Rating

8.4/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

My role includes dealing with customers face to face , serving food and drinks to a correct spec and ensuring they have a great experience when they visit our venue. I also train new starters

10/10

2. Have you learnt any new skills or developed existing skills?

I have learned a lot about the legislation that needs to be followed to run a successful catering business and also the many different styles of hospitality there are!

10/10

3. To what extent do you enjoy your programme?

I enjoy learning new things however being in the job for so long it’s quite difficult to find something new to learn and log it on my journal

8/10

4. How well organised/structured is your programme?

Very well organised every 5 weeks we check in with the advisors/ coaches

10/10

5. How much support do you receive from your employer?

My employer supports me the best they can it’s very hard to have me learn new things on the job due to my experience

8/10

6. How much support do you receive from your training provider when working towards your qualifications?

Very supportive if I had any questions or if I was having an off day! No question was a stupid question

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

It has helped me a lot as I am now more confident in my knowledge of the regulations and it made me think of different ways to incorporate different service styles into my service

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Not really but I’d like to

1/10

9a. Would you recommend JD Wetherspoon to a friend?

Yes

9b. Why?

It’s a great place to work, great pay and great benefits

10. What tips or advice would you give to others applying to JD Wetherspoon?

Be yourself and be open to learning!