Rating

8.8/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Maintaining the bar and keeping the bar stocked with snacks spirits soft drinks and glasses serving customers on the till making drinks running food maintaining the floor keep condiments stock and dealing with customer complaints where I can closing down if a night changing menus depending on day and time.

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have learned a great deal from working in this establishment as well as from this apprenticeship and a lot of it I wouldn’t have been able to do with out my apprenticeship trainer he was a great help and taught me so many things in my job and helped me develop my already existing skills

    8/10

  • 3. To what extent do you enjoy your programme?
  • I fully enjoyed every step of this apprenticeship even the bits that felt like school but it was always something new to learn that was more interesting than the last and I would do it all again if I could tbh it was one of the best experiences I’ve been through so far in the hospitality world

    10/10

  • 4. How well organised/structured is your programme?
  • Extremely well you always know what’s going on there’s always someone there willing to support you there extremely fast with things like results and getting back in contact could ask for a better structured apprenticeship program if I’m honest the only thing that could be made easier is accessing your resources for your course work

    6/10

  • 5. How much support do you receive from your employer?
  • If I’m honest I didn’t receive much help but that was from no fault but my own too stubborn to ask everyone there was always willing and offering to help I couldn’t have ask for a more supportive team than the managers team leaders and fellow bar staff and kitchen staff they were all so amazing in the last year and a half

    8/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • I couldn’t if asked for a better trainer than James he was amazing though the whole process without him I don’t think I would of even come close to finishing this apprenticeship let alone passing it he truly is amazing the way he coach’s his trainees what a pleasure it has been to be one of his students

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I feel like this qualification has helped me a whole lot with my job role because I feel like I better understand everything more I can help customers a lot more with their requests now I have a better understanding of the businesses I’m working for and so much more

    9/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Personally where I work I think there a football team that all of the boy that work there have joined but that’s about it but we personally get along quite well so are a close net pub and do activities outside of work all the time together so it helps things run a lot more smoothly at work

    10/10

  • 9a. Would you recommend JD Wetherspoon to a friend?
  • Yes


  • 9b. Why?
  • There an amazing company to work for that really support you though any issues that may have either at home or at work amazing pay the hours are a bit all over the place and sometimes not very good but there’s good benefits from working there you get to meet an amazing variety of customer and fellow colleagues and make some good friends and have an amazing time while working


  • 10. What tips or advice would you give to others applying to JD Wetherspoon?
  • Make sure you an active person as when working there floor there a lot of repetitive walking and try to remember not to bring your home life into it think of it as your escape your safe zone and just enjoy being there it’s really fun once you get the hand of it enjoy our amazing clientele just remember not to judge anyone people are who they are


Details

Level 2 Apprenticeship

Hospitality Management

Maidstone

May 2023


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