Team leader Review

At the present time I'm working for Nuffield Health Newcastle in the Outpatients department as a Patient Administration Team Leader within the administration department

I have learnt a wealth of new skills - self awareness, organising workload time managerment, improving team performance, project management, organisation governance, communication skils, operational management, professionalism, and building relationships.

It was a great experience and I enjoyed it. I didn’t know what to expect as only one other person from our department had start 6 months earlier. I felt very well supported by everyone around me and this made learning an abundance of new tasks/skills that much easier.

It was well structured the way in which the learning platform was set out however the change in coaching let this down but Sharon my last coach turned that around which improved my experience with the program.

I felt very well supported by my manager I wouldn't have getting through the course without her support and guidance.

Sharon Day my last coach was absolutely fantastic, she explained the criteria and set achievable goals and task for me to complete, the confidence she give me help me to achieve my qualification.

My apprenticeship has offered many transferrable skills, the skills i learnt has helped me to become a better leader. It helped me to self reflect and change some of my behaviours to improve my way in working with my team. It has also helped me gain confidence and provided me with Knowledge in doing thing right.

We do attend networking events

Yes

The course has give me skills and experience that i wouldnt have if i hadnt completed the course.

My first bit of advice would be to go for it! Nuffield Health is a truly amazing employer, especially for apprentices who are just starting out in a new job role. It is important to research what the apprenticeship would entail first and see if it would be a good fit for you. Part of the reason I was successful in my apprenticeships is because I enjoyed what I was doing each day. Apprenticeships offer many transferrable skills and so even if you completed an apprenticeship and then changed career a few years down the line, these skills would still be beneficial and be used day to day.