• 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I co-ordinate the London Apprenticeship Ambassador Network (LAAN), which is a collective group on employers raising the profile of apprenticeships. I manage a Level 3 Business Administration Apprentice who helps to co-ordinate the network, and I organise events, collate quarterly reports and chair meetings as part of my job role. I am also on a rotation as part of my Chartered Manager Degree Apprenticeship, where I support different business units depending on which degree module I am undertaking.


  • 2. Have you learnt any new skills or developed existing skills?
  • I have developed a vast range of skills during my time at Troup Bywaters + Anders, whilst completing my Level 3 Business Administration apprenticeship and now undertaking my Level 6 CMDA. My communication skills have improved massively, as I have become more confident in presenting, and communicating with stakeholders, and my skillset in general has improved massively.


  • 3. To what extent do you enjoy your programme?
  • I enjoy it a lot! As someone who entered the world of work not knowing which field to go into, my apprenticeship journey has confirmed that I am someone who regularly enjoys learning new things, which I continuously do as every day in my role is very different. I learn a lot about different aspects of business in my course, which is exactly what I wanted.


  • 4. How well organised/structured is your programme?
  • My programme is well structured, as each semester is something different which I can always apply to within my actual workplace. It has a good balance of independent study, and working with various people within my course. I have a one-day block which is focused on campus lectures and seminars.


  • 5. How much support do you receive from your employer?
  • I receive a lot of support from my employer. I have a good support system around me as my colleagues as always willing to help when I need it. I recieved a lot of support when shifting into my new apprenticeship, and I am often motivated by positive feedback from my colleagues.


  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • I receive quite a lot of support from my training provider; I always have the chance to meet with lecturers and seminar leaders 1-on-1 to discuss any concerns I might have, or any help I may need on course content or assignments. I am also receiving the same amount of support from my employer.


  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • My qualification has definitely helped me within my role as it teaches me more about my organisation and the different elements that contributes to the effectiveness of a business. I am working more closely with department leads to learn more about what they do for the business, and how I can help out.


  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • TB+A regularly hold social events such as Mental Health Awareness Week, Sustainability Week, and regular social events. Within my role in the LAAN, I regularly attend external meetings and conferences as an Apprentice Ambassador. I am given responsibility to attend these to represent the LAAN and also Troup Bywaters + Anders.


  • 9a. Would you recommend Troup Bywaters + Anders to a friend?
  • Yes

  • 9b. Why?
  • It is a great place to work as they really value their employees. It is extremely rewarding to be an apprentice at TB+A, as you are regularly given so many opportunities to grow and develop, whilst building your professional qualifications and personal skillset. There is always an opportunity to learn something new.

  • 10. What tips or advice would you give to others applying to Troup Bywaters + Anders?
  • I would say to be yourself when going through the application process. TB+A really do invest in their people and so I would say that being your true and authentic self is the best way to approach applying to a role here. Researching about the company and what we believe in is always great to prepare for before interviews etc.


Higher Level Apprenticeship

Business Operations

Eversholt St, London NW1 1BU, UK

February 2023

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