Rating

8.1/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I am a sales assistant which involves keeping the shop tidy, serving customers at the tills and offering sas promotions, putting out stock on the shelves and cleaning the shop floor.

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have developed confidence and communication skills with a diverse customer base with different needs.

    9/10

  • 3. To what extent do you enjoy your programme?
  • I thoroughly enjoyed my programme. I was given all the tools and advice I needed to succeed within my role.

    9/10

  • 4. How well organised/structured is your programme?
  • My programme was very well structured, my training was organised monthly and goals were set in place each month for me to meet.

    8/10

  • 5. How much support do you receive from your employer?
  • My employer was supportive but not completely involved in my training, I took a lot of the work home and my apprentice trainer was very helpful.

    6/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • My training provider was very helpful. He gave me an excellent amount of advice and always kept me up to date on my training and my goals. He explained everything clearly and always responded to my queries.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • My qualification taught me all of the skills and knowledge I use on a day to day basis to carry out my tasks.

    9/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • No there is not

    5/10

  • 9a. Would you recommend Savers to a friend?
  • Yes


  • 9b. Why?
  • It’s a great way to start your career in retail and learn all of the skills and knowledge needed to work your way towards your goals.


  • 10. What tips or advice would you give to others applying to Savers?
  • Push yourself out of your comfort zone and be open to advice and constructive criticism.


Details

Level 2 Apprenticeship

Customer Service

Birmingham

January 2023


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