Operations Apprentice Review

I work in the operations department where day to day i run reports which consist of many tasks such as an aged debt report, a Not yet Invoiced datavbase report (NYI), FCA Client client classfiication and where is nessacry i also do alot of chasing for people who are behinf on work.

I have learnt many skills in my role to start off with is being proffewsional and a change in attuide when i work in the office i have becaem more proffesional in the way i talk and present myself, i have devopled It skills espically excel where i can work many features and being independent.

I enjoy cetain aspects of my role because working in this department and doing a business admin course means that there is many tasks that are tedious and takes alot time to complete which isnt the most fun but creating reports and coming back with valubale information is what i enjoy

The structure of my programme maninly comes form my learinign provider [This section of the comment has been removed by a member of the RateMyApprenticeship Team because it did not meet our site terms and conditions] which send me modules to complete on my skills, Knoweldege on the business and more functional skills and help me devolp on these. It hasnt been completely clear becasue the course is strcutured around my skills and what to learn on.

I recvive lots of support from my employer as i have many resources to help me with a task i am stuggling with such as the people in my office, my line manager and documents which have notes on the dcoument, However if i am stuck on a task i like to try and solve it myself before i ask for help

I dont really get provided alot of information i mainly just get sent a module every month to complete and just talk about what topics i can put into the module and get sent a youtube video on the module. The modules are normally simple and dont need elaborated on but the tasks arent really structured to a global company.

I dont really see a differnce to be honest in my role i already have a business B-tech Business A-level so the modules arent tricky and just very simple on what information is needed. However the modeuls are good in the way how the questions aasked i need to say how i do it in my role and thats the only yhing that helps.

yes there are many network meetings every month and sometimes every two weeks on just meeting the other apprentices and what work they been up to and just overall having a chat on how we been and it is helpful because it help create relationships with people acorss all the offices.

Yes

marsh is very good company to work for beacuse there are many careers you can take whihc are all well paid for but also its a legitmate qualiifcation in insureance which can give the skills and experiance if you chose to leave simply becasue you have an insurance qualfications and worked for the biggest broker in the world.

I would say take every oppitunity you can because everything you recive is to beenfit yourself and also ask questiosn even if you think its the most sillyest and you wont get told off ot anything if your stuck and you need extra help becasue you never done anything like this and its a completely different to working to a hands on job.