Parts Advisor Apprentice Review

my role as a parts advisor apprentice is to identify the correct parts that customers or internal workshop workers are needing in order to fix the machine that they are having issues with. this could vary from lawnmower pull cord to tractor wiring harness or construction Doosan digger buckets pins.

during my two years doing this Corse I have learnt how skills in the communication towards both external customers and internal customers (workshop staff). I have also learnt how to access the parts diagrams online system that I would need in order to identify the correct parts for the customers.

I really enjoy my program as it has helped me to identify more information about the company I work for. an example of this is that I have learnt about the culture of the company and how it started. it has also helped me work as a team as I have been asking questions that will help me in my apprenticeship program.

i would say that my course is well structured as first of all the induction was completed in the first session of course and during this we were told everything that the course would include from the workbooks to the practical. I have had a lot of support from my tutor weather this is to do with the studying side of the course or the task organization. every time I have a session with my tutor I am set a new task for that month which helps break down what the aims are.

I receive a lot of support from my manager and my dealer principle here at the Depot, as well as my tutor. I know I can go to any of them if there was an issue either with my college course or my place of work. all of these people encourage me to do well in my apprentice and always help when ever i am in need of help.

I receive a lot of support from my tutor, if I ever have any query's i just ring him and he advisors me on what to do next. sometimes that means he comes in more than once a month or other times he arranged a phone call so we can talk through anything that I am struggling with. i really enjoy my course and all of the support that I receive throughout.

my apprentice helps me in my role as it helps me to identify the parts that I need for the Agricultural machines more efficiently as I can communicate with the internal and external customers better and easier so I can narrow down what sort of part they are after. the closer I get to completing my qualification the more confident I become on doing my job.

at the place of work there are a few sports team however i am not part of any of these as I live further away than the rest of the depot so it takes me longer to travel in a morning and at night, where as the others life very close to all these activities.

Yes

I would recommend Learning Skills Partnership to a friend because they have really helped me to become more confident in my role at my place of work. they have also supported me all of my course journey and it has helped me to progress at a much faster and more efficient rate than if I wasn't doing an course.

the advise that I would give anyone who is starting out on one of these courses is to try there best to organize there workbooks and collect evidence of there work from day one, it was just a lot easier to everything from the start then to think when you were half was through to collect all the little bits of evidence that you need.