Broker Support Review

My role sits within the Broker Support team within the Facultative reinsurance division. My role finds me working with our placement brokers through renewal initiations, new business initiations, as well as any indorsements or queries we have ongoing throughout the year. I have to work with my team to ensure everything is up to date.

Absolutely. I have learnt many new skills such as communication with clients, including good customer service and what that looks like. I have also developed my knowledge of the insurance industry, in particular the reinsurance market within the London Market and Lloyd's of London. I am working towards the Cert CII qualification.

I am really enjoying my programme so far. My team have been brilliant with providing me lots of training to make me feel more comfortable in my role and help me integrate well into my new team. The apprenticeship providers have also been extremely informative and have told us the process for the next 15 months.

It is very well organised, and DLS are great with sending us lots of documents for reference and keeping us up to date with anything we need to do to onboard onto the programme and to make sure we meet all of the requirements for the programme to be compliant.

I receive lots of support from Guy Carpenter and within the wider Marsh & McLennan business. They are very keen to cooperate with the apprenticeship provider to ensure we are receiving the correct training and gaining the relevant work experience needed to excel in our apprenticeship and reach the standards and criteria.

I receive a lot of support from my training provider. They have informed me about the milestones which I will be working towards throughout my programme, as well as when any courses or workshops will be available for me to attend prior to sitting any exams. I feel I am well prepared.

I feel as though my qualification will definitely help me in my role, especially since I will be doing the London Markets specific Cert CII exams, which are particularly relevant to my role as I will be working in the London office, and will be located near Lloyd's of London

Yes, we will be organising lots of social events throughout the year to network and catch up with our cohort that we joined with in March. The organisers of the apprenticeship are very keen for us to set these up and schedule time in our diaries for this, especially in the current COVID situation which means we cannot meet in person.

Yes

I think the size of the company makes it a great opportunity to expose yourself to a range of business areas and be able to work alongside some of the best people in the industry. The company clearly cares about their employees which was very clear during my induction process

Definitely do your research on not only the company, but the qualification you will be working towards too. I'd reccomend reaching out to anybody you know at the industry, or try to find someone you can have a conversation with to hear about their experiences to see if it is right for you.