Team Leader Review

by Co-op

Rating

7.9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • I am a Team Leader which involves responsibility as the person in charge. Tasks include managing the team in order to achieve outcomes over the course of the shift. Cash handling, opening/closing the shop. Ensuring polices and procedures are adhered to.

    9/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have both learnt new skills and developed existing ones. My people management skills have certainly improved. I am also more confident in my decisions as I have a sound academic knowledge to back them up.

    9/10
  • 3. To what extent do you enjoy your programme?

    • The programme is highly enjoyable, although it's delivery has been affected by the pandemic. It has changed from face to face to online delivery. This has not been so effective for me as my learning style is suited to face to face sessions.

    6/10
  • 4. How well organised/structured is your programme?

    • The programme is well structured and organised as well as it can be. I think that the university and Co-op have done well considering the circumstances which we have faced over the last year.

    8/10
  • 5. How much support do you receive from your employer?

    • My employer is very supportive. We have appropriate time off to give time to the course and they have been supportive with research for my assignments.

    9/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Support is there as required. Although, as I've said before, this has been somewhat affected by the pandemic. Tutors are only an email away, and usually happy to pick up a call of needed.

    9/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • It has backed up my existing knowledge further and taught me new things. I have learnt a lot about people management, and finances which I had little knowledge of before.

    9/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • None that I am aware of

    4/10
  • 9a. Would you recommend Co-op to a friend?

    • Yes

  • 9b. Why?

    • I have been supported and invested In To develop my career. The programme means I will have the benefit of having a degree.

  • 10. What tips or advice would you give to others applying to Co-op?

    • Be honest and be yourself. Read about the Co-op's values and ethics.

Details

Degree Apprenticeship

Customer Service

Mytholmroyd

April 2021

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