Store Manager Review

I am currently a secondment store manager at Harlington Co-op. I have to manage my store and my staff accordingly so there are no issues. It is very challenging as there are many staff to control and manage but I work hard and make sure everything is perfect. It is very interesting and enjoyable.

Yes, I have learnt many new things. Especially in my apprenticeship. As I do more tasks, the more knowledge I gain. There are many things I have learnt such as leadership, teamwork and many more. I have learnt how to be diverse between colleagues and customers and how to look out for eachother.

I enjoy this programme to a high extent. This is because I have learnt so much new information and facts that has been useful. For an example how to lead the team and look out for each other. It was very fun when we used to go to Central London for meetings.

It is very structured and very organized. Especially when they send emails and keep in contact with us so we know what is happening when. Even thought Covid-19 has created some obstacles, we worked very hard during/through lockdown on Microsoft teams which was very kind and thoughtful of the team.

I recieve a lot of support. If I need help then I can ask for help which is a good process. It is very good that the employers reply very quickly. There are also other ways of contact such as emails and phone calls which is also a quick process.

I get a lot of help from my training providers. This is because they send me some tutors who come to my store and we can speak to each other about my work. We also go on calls virtually via Microsoft Teams and we discuss about new topics and objectives.

The five SMART criteria such as Specific, Measurable, Attainable, Relevant, and Time-Bound have helped me a lot as a Store Manager as I need to manage the team and make sure everyone feels safe at work. I have learnt to improve my growth mindset, be more proactive, Learn to understand myself. and be persistent despite obstacles.

A few months ago, our area managers had organised a cricket match for all the store managers and a few other members to join to have some fun outside of work. We have also attended a charity event where we went to a school summer fete and provided them with food and drinks.

Yes

Co-op is one of the best retailers. There is so much support utilized by members from higher officials which assists us staff to work harder. Co-op is very diverse and you can learn so much things. You could also get so many chances and opportunites to make your career more successful.

Be kind, respectful to colleagues and customers. Respect every individual no matter what religion, race or backround. Treat others equally and fairly and work as a team. Help eachother to succeed. Be happy with each and every other individual. Also as hard as you can and help this company grow more and more.