Team leader Review

by Co-op

Rating

8.1/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • My role is a team leader. This role consists of managing a team, delegating tasks on a day to day basis. Cash handling, customer service and ensure everything is done to maintain health and safety within the work place.

    9/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have learned how to communicate in the workplace using conversational threading. I have learned about the tuck man team development and have also learned how to be a respectable member of the management team.

    9/10
  • 3. To what extent do you enjoy your programme?

    • I enjoy my apprenticeship to a considerable amount. I believe it is helping me in my role to progress to store manager.

    9/10
  • 4. How well organised/structured is your programme?

    • My apprenticeship is extremely organized as I always have dates for my group conferences with plenty of notice. My tutor is always available if and when I need help and always books in a call with me every 6-8 weeks.

    9/10
  • 5. How much support do you receive from your employer?

    • I currently do not receive as much support as I would like from my employer due to currently having a new manager in store, consequently I believe going forward this will change.

    5/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • My training provider is very helpful, is always available if and when I need to contact him for help and has shown his support to me.

    9/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • 7/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Currently no

    8/10
  • 9a. Would you recommend Co-op to a friend?

    • Yes

  • 9b. Why?

    • I believe the coop is a great place to work. All colleagues are treated fairly and equally. The pay is good as are other benefits such as holidays.

  • 10. What tips or advice would you give to others applying to Co-op?

    • Be yourself always.

Details

Level 3 Apprenticeship

Customer Service

Paisley

March 2021

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