Rating

8.1/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Managing a team and delivering KPIs

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Biggest learning has been learning how to drive sales through marketing, merchandising and availability

    10/10

  • 3. To what extent do you enjoy your programme?
  • A lot, it's in depth and I have an engaging trainer

    10/10

  • 4. How well organised/structured is your programme?
  • Could be clearer as the roadmap I was given at the start is not how we've gone through the learning modules

    8/10

  • 5. How much support do you receive from your employer?
  • Not much, it's been offered but I haven't felt I needed it

    7/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • My trainer is always available to answer any questions and review my work and progress

    9/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I feel like I've learned skills that I can actually implement in day to day work

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Not that I'm currently aware of

    1/10

  • 9a. Would you recommend Co-op to a friend?
  • Yes


  • 9b. Why?
  • Good company to work for with ethics aligned with my own


  • 10. What tips or advice would you give to others applying to Co-op?
  • Different to other retailers, not just a number but treated like a real person


Details

Higher Level Apprenticeship

Customer Service

Horsham, West Sussex

February 2021


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