Duty manager Review

by Co-op

Rating

7.4/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Day to day I help my team run and maintain a high level of customer service in our store.

    7/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have learnt many new skills and I am always learning more.

    7/10
  • 3. To what extent do you enjoy your programme?

    • I enjoy learning more about my role.

    7/10
  • 4. How well organised/structured is your programme?

    • The programme can be a bit confusing, but I do get help when needed.

    8/10
  • 5. How much support do you receive from your employer?

    • I get help if I ask for it.

    6/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • My training provider will always do their best to help me if I need it.

    9/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • I am more aware of my role as a duty manager and more confident to make decisions.

    8/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • No.

    7/10
  • 9a. Would you recommend Co-op to a friend?

    • Yes

  • 9b. Why?

    • There are many benefits, such as discounts, online help with finances, mental health and well being, all staff I work with a great.

  • 10. What tips or advice would you give to others applying to Co-op?

    • Be yourself, work well as a team, us your own initiative.

Details

Level 2 Apprenticeship

Customer Service

Worcestershire

February 2021

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