Team manager Review

Managing the team, ensuring the store runs smoothly and legally, dealing with any problems that may rise and dealing with them efficiently.

Better communication with colleagues and how a message can be conveyed wrong through different body language and tone of voice, the best way to get the most out of the team and run the store in the best way possible.

It was a challenge to adjust to online learning due to the covid pandemic but I enjoyed the learning and being able to still meet and communicate with other people from within the coop from different areas and learn how they might do things differently with in their stores or areas.

The programme was structured, but being able to attend the learning sessions was dependant on if the manager you had was agreeable, I was lucky and had a supportive manager during most of the process. Which allowed me a set day of each week to complete my works and tasks, whilst not effecting the running of the store.

Hr was very helpful when I contacted them about any issue, at first I found it hard to communicate with my mentor for the apprenticeship, but as time went on I was supported through the process and completing what was necessary to a high standard to pass the qualification.

I had regular meetings with my tutor to ensure my progress was on track and what I needed to complete for the next meeting around to ensure I was on target. I started of as the student who has done the least to being one of the first to completely finish the programme and pass. I enjoyed the overall experience after adjusting to online learning.

I have learnt better to understand the team and how to best communicate with them in an effective way so they have understanding of what needs to be achieved, it has also been helpful when training staff as every person learns differently and this has enabled me to offer better support.

At the time this was not possible as we were in the middle of a covid pandemic and lockdown due to government restrictions.

Yes

Friendly place to work a lot of staff members are welcoming and try their best to make you feel welcome. There is opportunity to improve your qualifications and learning or to simply progress within the business if you want to. The right manager and support makes a lot of difference in the store.

Ensure they have chosen the right qualification and level of learning for themselves, as it is a lot of work alongside working and commitment to attend all the sessions and make sure all the work is complete. There is a lot to learn but hard work needs to be put in to pass the assessments.