Team Manager Review

Challenging but rewarding. You need to be a fast learner as training provided for the role is not great

Yes I have learned how to do the job to the fullest in terms of practical skill. In terms of people managment and behaviours, it took me a long time to develop these, as the Co-op haven't been great in the past with providing resources for this (though they have got better) I've gained most of my behavioural skills from my last 2 managers and through the apprenticeship program.

I enjoy the diverse range of topics covered and the fact that 20% of my week is set aside to focus on my development. I find the personal coaching aspect very helpful and this is something I would have really benefited from in the past too.

I find the program is structured well and modules are spaced apart an adequate amount of time. I personally have found difficulty keeping up with the assignments due to my situation at work (being put on secondment as Store Manager), but I am beginning to catch up now that my tasks in work have started to come down.

I receive enough support for me, I don't particularly feel I need much from them.

I get excellent support from my training provider. My coach goes into fantastic detail when reviewing my assisgnments and ensures I understand everything required in order to achieve a great grade.

I feel like the qualification has given me the ability to see my role from other angles and has given me more self awareness. I also understand a lot more about retail operation outside the scope of my day to day role which I didn't know before.

There are always team building opportunities (albeit virtual at the moment due to COVID) and I feel included as part of the team.

Yes

They are a good company to work for and you have to work hard if you want to progress. I feel like the apprenticeship would give someone the best opportunity to do this if that's what their ambition was.

Don't expect an easy ride to begin with, it is hard work. But be resilient and focus on developing your team, trying new ways of working and embracing change. Then you will reap the rewards.