Front of house Review

by Whitbread

Best Apprenticeship Employer

Rating

7.8/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Doing reception check in for guests. Over all reception duties. Bar and waitressing duties at the restaurant.

    9/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Yes, have learned a lot of skills and new information on legislations and customer service.

    7/10
  • 3. To what extent do you enjoy your programme?

    • Discussions and activities with the tutor.

    10/10
  • 4. How well organised/structured is your programme?

    • Very organised with step by step training and well organised learning plans.

    9/10
  • 5. How much support do you receive from your employer?

    • It was a very busy site so that’s the only downfall. They try their best to accommodate but very limited help.

    5/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • A lot of support and suggestions so I’m happy with them

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • I always want to progress so it helps a lot for future plans and progression with my career.

    9/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • No not much

    3/10
  • 9a. Would you recommend Whitbread to a friend?

    • Yes

  • 9b. Why?

    • Good and fair company with competitive salary.

  • 10. What tips or advice would you give to others applying to Whitbread?

    • Get into skills training programs. Ask questions. Ask for feedback how well or bad are you doing with your job.

Details

Level 2 Apprenticeship

Lees, West Yorkshire

February 2020

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