Receptionist Review

by Whitbread

Best Apprenticeship Employer

Rating

10/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

10/10

2. Have you learnt any new skills or developed existing skills?

I have learnt many new skills to better futher my understanding of customer service and the best ways to help improve my business.

10/10

3. To what extent do you enjoy your programme?

I have enjoyed the experience of learning through the online courses and with my mentor.

10/10

4. How well organised/structured is your programme?

Very easy to follow structure and has clearly set out deadlines for each task

10/10

5. How much support do you receive from your employer?

I receive support from my employer to complete each task for my apprenticeship

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

I have received so much support from my trainer Alex, who is always helping to push me to do better and has a very friendly and calm way of teaching with I appreciate.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

It will help me to ensure I am always giving the best service I can to customers.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

I get involved with planning and note taking in team meetings to help the company and teams work better together.

10/10

9a. Would you recommend Whitbread to a friend?

Yes

9b. Why?

It's a friendly place to work with lots of training and possibilities to progress.

10. What tips or advice would you give to others applying to Whitbread?

Be yourself and try your best to deliver great customer service