Team member Review

by Whitbread

Best Apprenticeship Employer

Rating

6.9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Customer service anything from greeting customers when the come in to serving customers at the bar to serving food to customers to dealing with any complaints

    8/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Communication within the team Better customer service

    9/10
  • 3. To what extent do you enjoy your programme?

    • I haven’t faced any major issues as of yet

    7/10
  • 4. How well organised/structured is your programme?

    • Took a minute to wrap my head around at first

    6/10
  • 5. How much support do you receive from your employer?

    • Whenever they can they will

    6/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • In the limited times I have spoken with them they are always willing to help

    8/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • I feel that it is currently to early in the program to say but I’m sure throughout the program it will help a lot

    6/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Not that I’m aware of as of yet

    5/10
  • 9a. Would you recommend Whitbread to a friend?

    • Yes

  • 9b. Why?

    • From what I’ve personally experienced it is a welcoming team

  • 10. What tips or advice would you give to others applying to Whitbread?

    • Go into it open minded

Details

Level 2 Apprenticeship

Customer Service

Ashby-de-la-Zouch

May 2024

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