Funeral Arranger Review

by Co-op

Rating

5.9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • I work as a lone worker in a busy Funeral home Branch. I deal with day to day enquiries which can range from walk-in, pre-arranged appointments either in branch or at someone's home or via online enquiry. I deal with all aspect of Funeral arrangements and liase with local churches and crematoriums and also hospitals and nursing homes. I also help families with funeral plans and take care of all invoicing is to do with branch and all banking.

    8/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Whilst working with Co-op I have learnt numerous new skills and had to learn what products we have and how best describe them to families when they need them to help guide them through the process

    7/10
  • 3. To what extent do you enjoy your programme?

    • I do enjoy the apprenticeship scheme as I have a great help in Vicky Hodge who comes to my workplace to spend time and help me but will also be at the end of phone too which is great help to me.

    8/10
  • 4. How well organised/structured is your programme?

    • the program goes at my pace and also a lot of onsite observations can help me. so rather than writing loads of stuff Vicky can come to the work place and watch me and see how I interact with families.

    7/10
  • 5. How much support do you receive from your employer?

    • I don't have as much support as I would like but this is down to staff shortages. My boss is happy to let me get on with apprenticeship work in work time. I would like to do more practical things such as go out on funeral but as I am lone worker this will mean closing branch which we can't do.

    5/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • I have fair bit of support and know I can always email or phone if I'm concerned.

    8/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • I don't think the qualification helps me to perform better within my job but I do think it makes you think about how much information you are learning

    3/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • no

    1/10
  • 9a. Would you recommend Co-op to a friend?

    • Yes

  • 9b. Why?

    • you feel as though what you do matters. co-op always want to help

  • 10. What tips or advice would you give to others applying to Co-op?

    • be yourself and be honest

Details

Level 2 Apprenticeship

Accounting, Science, Finance

Cardiff, UK

February 2020

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