Funeral Director Review

Within my role I Conduct funerals within a Woodland Burial Ground, taking leadership of the funeral and staff on the day of the funerals. I Arrange funerals and look after bereaved families and ensure the smooth running of the business. I liaise with third parties such as Hospitals, Coroners, Ministers, Churches, Crematoriums etc. Also general office duties, answering the telephone and cleaning duties.

I have learnt more about how to develop myself, my own learning styles and how to adapt to others within my team. I have also learnt more about where to seek help when I need it. I have developed my health and safety skills especially within the Woodland Burial ground and I have definitely developed my communication skills giving me confidence to handle complaints and queries.

I enjoy most of my apprenticeship workshops but not so much the out of hours learning as I struggle to fit it in to work time, as I am only part time. I feel this then builds up and I start panicking over it and it becomes a bit of a burden.

I feel the work shops are very well organised and the course is structured well but I feel I still don’t really get what I’m supposed to be doing sometimes outside the workshops, therefore I feel sometimes that I am a bit unorganised with it and behind a bit.

My employer is very supportive with me and will help me whenever I need it. My coach is also very supportive with me and offers me any additional support I need. Sometimes it’s just finding the time to fit it in and taking it home is sometimes best where it’s quiet.

All the support I need from my training provider is there when I need it via email, telephone or face to face meetings. Anytime I need answers he helps me along the way and is really good. We have review every six weeks to see how I am progressing too.

My qualification helps me perform better in my role as it has given me more skills and more confidence when dealing with the bereaved family’s. It has also provided me with the knowledge of getting to know myself and everyone around me, different personalities and how to work with them in a positive way and get the best out of them.

There are plenty of community activities that we get involved in through the Co-Op but I’m not to sure about sports teams......I’m not very sporty anyway so I’d rather not!! We are starting to run bereavement groups/coffee mornings which we are hoping will become very sociable for both our staff and our families.

Yes

I started with the Co-Op in July last year and I haven't looked back. The staff are amazing and have looked after me and helped me settle in. I have loved every minute of working here and I hope to settle here in the future and build my career here and move forward. I look forward to my future here with Co-Op.

Be passionate about what you want to do and reach out for it. Don’t be afraid, you are as good as anybody else. Be prepared, be organised and know a little background about the Co-Op and the job role. Show you care Do what matters most Be yourself always Succeed together!!