Funeral arranger Review

by Co-op

Rating

8.5/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • General admin around the arrangement and providing a funeral. Supporting the funeral director and family of the deceased. Ensuring correct costing and invoicing.

    9/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Developed my existing admin skills. Enhanced my personal skills and life knowledge.

    9/10
  • 3. To what extent do you enjoy your programme?

    • Very much. I enjoy using "my grey matter" after a period where it was not stretched very much.

    9/10
  • 4. How well organised/structured is your programme?

    • I felt it was a little full on to start with, maybe the programme could start at say 6 months, gives a chance to settle in first.

    8/10
  • 5. How much support do you receive from your employer?

    • Plenty of support in theory but the job role takes over a lot of the time so often pushed for time b

    7/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Lots, always there if needed.

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • It certainly helps but I do feel a person learns something by actually doing it and not in a classroom.

    8/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Plenty, we have Yammer which is like an internal Facebook where colleagues keep in touch and share experiences.

    8/10
  • 9a. Would you recommend Co-op to a friend?

    • Yes

  • 9b. Why?

    • National company, well respected. A large concern but staff made to feel special and we'll looked after and supported.

  • 10. What tips or advice would you give to others applying to Co-op?

    • Do it! Don't be put off by the funeral business, it is very rewarding.

Details

Level 2 Apprenticeship

Customer Service

York

February 2020

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