Rating

8.4/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Funeral Arranger: Arranging funerals, dealing with public, families and the deceased. Ensuring from start to finish that the funeral well planned. Talking with churches and other facilities, building strong communication links. Looking after the deceased. Dealing with funeral plans, legal and other concerns as well as admin duties - emails, letters.

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have learnt a number of different skills while working for the co-op and have been able to build on skills that I have already acquired in my other roles. I feel that there is a good atmosphere to grow and gain new skills, to be the best person you can be.

    9/10

  • 3. To what extent do you enjoy your programme?
  • Personally I don’t overly enjoy the programme, I must prefer being hands on and actually doing my job. But it’s something that you have to do and as long as you look at it in a positive way you can’t really go wrong. It will be good to gain the qualification.

    8/10

  • 4. How well organised/structured is your programme?
  • I think it is well structured, but find the travelling to be a pain. There is never any training close to home and normally requires 1:30/2 hours journey. It also means your out of the office for whole days and then your catching up when your back on home soil.

    7/10

  • 5. How much support do you receive from your employer?
  • To be fair the co-op are very supportive, they make it so you have a learning coach and your manger is involved in meetings and kept up to date with when you are required training. Overall we receive a positive amount of support and help which is good and keeps you motivated.

    9/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • I think that we get a good amount of support and they keep everyone in the loop, ensuring that everyone knows what is expected and help is in place to achieve that. Good communication, I feel like I understand what I need to do to complete my qualification and how to do it.

    9/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I would say it doesn’t, you already get a large amount of training to start with and I feel that it’s important to be very hands on in the role. BUT the qualification does support your learning to show why we need to learn it and the processes that are in place. It’s more like a portfolio.

    7/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • There are constantly networking events that we can go along to if we choose. (Co-op) Theres also a large importance with ensuring we work within the community and build strong relationship bonds, community work it very important and this is drilled into us constantly and I think it is very positive.

    9/10

  • 9a. Would you recommend Co-op to a friend?
  • Yes


  • 9b. Why?
  • I feel that it is one of the best places I have ever worked in, yeah it has its faults but everywhere does. The importance is that you feel safe and valued and that you are doing something worthwhile, I can’t complain about the pay either, I think it really is the full package.


  • 10. What tips or advice would you give to others applying to Co-op?
  • Work hard, care about the values of the company. Always put the clients and the families first, never over promise. If you want to do the job you have to care about what you will be doing, it’s not an easy job but it is very rewarding and worthwhile.


Details

Level 2 Apprenticeship

Dunstable

February 2020


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