Rating

6.5/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Arranging funerals, taking first calls, admin, checking of deceased , community work

6/10

2. Have you learnt any new skills or developed existing skills?

I have learnt how to help people with the different stages of grief and how best to communicate with them. Funeral care procedures, health and safety

7/10

3. To what extent do you enjoy your programme?

I find it all quite fascinating as funeral care is always something I have wanted to get into for many years

7/10

4. How well organised/structured is your programme?

It is organised well but I do find the Oracle part quite confusing and I am not fully sure how to use it, I don't remember being shown

5/10

5. How much support do you receive from your employer?

We have regular reviews with management and they seem to want you to progress

7/10

6. How much support do you receive from your training provider when working towards your qualifications?

They are always on hand if they are needed

8/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

It is a recognised qualification throughout the COOP, I do not see the need for the maths and English part though as we do not need this in order to do the role

6/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

We get into the community a lot to show we are here and to try and keep hold of market share

6/10

9a. Would you recommend Co-op to a friend?

Yes

9b. Why?

Trustworthy, well know branding for many years

10. What tips or advice would you give to others applying to Co-op?

To ask themselves if they really want to study again? The apprenticeship wasn't explained much in the interview