Store Manager Review

I am responsible for ensuring that all colleagues give great customer service as well as monitoring the financial performance of the store. Jobs can range from recruiting, training, managing budgets, dealing with customer queries, making sure the store is compliant with health and safety legislations whilst overseeing price & stock control.

I have learnt quite a bit, in terms of self evaluation and how I can adapt to get the best of of my team. Taking a step back and seeing the whole picture for me used to be hard, now it’s the most affective tool I’ve got.

I wasn’t impressed with the amount of times I’ve had to change coaches as well as lost work, which will affect me in my final assessment next week. But my peers on the course were fantastic as well as my last coach.

Not very well structured due to the start we all had with not knowing who we had as a coach we carried on our journey with zero direction. Lastly with the first bit being said we should of made reasonable adjustments to the end date of the programme.

My store manager at the time couldn’t do enough for me, [This section of the comment has been removed by a member of the RateMyApprenticeship Team because it did not meet our site terms and conditions] both helped with my development. They both let me express what I was doing and achieving with no direction from my coach.

It wasn’t great at the start and now I’ve had [This section of the comment has been removed by a member of the RateMyApprenticeship Team because it did not meet our site terms and conditions] it feels like it’s rushed but because of the time span we have to. So whilst she is an excellent coach and managed to get me through quickly I feel I could of missed something.

Like I said at the start, the best thing I will take from this is self evaluation and how better to understand my colleagues to get the best out of them for the business and the customers. Other than that the structure broke my learning to fully imbed training.

No, apart from community work which differs in terms of time and scale of each project.

Yes

Because our stores are customer friendly along with being at the heart of the communities that we are in. It has a fantastic membership card which helps put our memebers money back into the community.

Do it. You’ll find a great family team feel and to understand what the co-op is trying to achieve as a business is fantastic.