Business admin apprentice at Egger

Start Date:
2012
Location:
North East
Programme Type:
Apprenticeship - Advanced Level (Level 3)
Salary:
£8 hourly
Review Date:
January 2018

Review Score

8 /10

1. Please give an overview of your role and what this involves on a day-to-day basis:

9/10

Business apprentice, daily tasks include inputting orders, raising deliveries and dealing with customer queries. I also run regular reports, update customer info and assisst with other tasks. Daily internal interactions include my team members and staff in the transport department. External interactions include customers. Responsibiities include maintaining information screens, looking after my customers accounts and updating and distibuting reports on a daily, weekly and monthly basis.

2. Have you learnt any new skills or developed existing skills?

10/10

Level 2 & 3 Excel training course Developed my interpersonal skills, this helps in dealing with customers Developed time management skill Will be learning German in the future

3. To what extent do you enjoy your programme?

9/10

The programme has been excellent so far, the work is enjoyable and varied, EGGER emphasises training in other departments, since the commencement of the programme I have visited numerous other department in order to learn about what they do. My team have been incredibly welcoming and don't hesitate to assist with any queries.

4. How valued do you feel by Egger?

9/10

I receive regular input on how I am progressing from my line manager, customers are often very grateful for the service I provide (if it's good of course). I am regularly involved in projects and new tasks, my role is always changing based on who I am assisting.

5. How well organised/structured is your programme?

10/10

The employment part of the programme is very well organised, the emphasis EGGER have put on training has really helped my progression. The NVQ side however is not, my learning co-ordinator seems very disorganised and hasn't been the best of help - especially when answering my questions.

6a. How much support do you receive from your training provider?

2/10

My tutor seems quite inefficient, she seems really disorganised, she seems to make up our meetings as we go and tells myself and the other three apprentices on the course separate things, which confuses us. Of the one question I asked her she was little use. However she does have a good attitude towards supporting.

6b. How much support do you receive from your employer?

8/10

My employer provides great support, no complaints.

7. How well does your salary/package meet your costs?

8/10

Meets them really well, also allows me to save for the future which is great.

8. Are there many opportunities outside of work?

7/10

There are regular social events such as a Sports and Social club, there's also informal events like badminton and 5-a-side football with colleagues from work.

9. Would you recommend Egger to a friend?

Yes

9b. Why?

Very welcoming, huge emphasis on training and progression, they have a great ethos and are environmentally minded.

10. What tips or advice would you give to others applying to Egger?

Research the company, be yourself (of course!)

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