Rating

7.7/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I carried out work experience at a Co-Op Store. My job title was store assistant. I carried out task such as stocking shelves with products, interacting with customers, and generally making sure that the store was tidy. I restocked various items throughout the day depending on the demand. I would also reshuffle items and remove and add new price stickers.

    7/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I learnt how to organize my time for maximum efficiency. I was required to complete tasks within some time limits. Proper planning resulted in me completing the task is a fast, efficient manner. I was also given training on how to operate certain machines such as a pricing sticker machine and a stock counting machine. Although, these machines were relatively easy to operate, I still feel I benefit form having the opportunity to use them.

    8/10

  • 3. To what extent do you enjoy your programme?
  • I would say that I very much enjoyed the experience. This was mainly due to team working at the store. We all worked together to complete tasks. We also had funny conversations throughout the day to entertain us. This meant that I enjoyed a job which could be considered mundane and dull. It exceeded my expectation as I beforehand believed the job would be somewhat boring but it actually turned out to be fun.

    7/10

  • 4. How valued do you feel by Co-op?
  • I felt valued by the tam of staff working at the store. The store manager was a polite and would take on-board other worker ideas. It was a team work environment, where everyone would be working together. I did not receive any external recognition myself during my time there. Although, the staff did say that staff from different stores would meet up sometimes and work together in good of the company.

    7/10

  • 5. How well organised/structured is your programme?
  • The programme was well structured. I was given training on my first day and was told everything I needed to know. During the time, I took part in staff meetings where the team would discuss new ideas and the general well-being of the store and staff. The store manager would delegate task to other staff, and help if anyone was struggling.

    8/10

  • 6a. How much support do you receive from your training provider?
  • I received some support from the training provider. They provided me with details on how to ask for guidance if I was ensure of certain things. I was given information of the work experience and how to apply for the role. They advised me via email and phone. They had a positive attitude towards supporting me.

    8/10

  • 6b. How much support do you receive from your employer?
  • I received a lot of support from my employer. I was introduced to the team of staff on my first day, and had a chance to get to know everyone. This meant I felt comfortable working in a new environment with strangers. The staff at the store supported me and I was able to ask for any kind of support at any time.

    7/10

  • 7. How well does your salary/package meet your costs?
  • My work-experience met my costs very well. The store was local and within walking distance so I did not have to pay for travel costs. I able to purchase food from the store at break times at a good price. I was also given a staff uniform so did not have purchase one myself.

    10/10

  • 8. Are there many opportunities outside of work?
  • There a many events and activities taking place across the city. These include day trips, theme parks and museums. I have taken part in some of these events and activities. Although, I mostly do not get the opportunity to do so because of work and other commitments. I'd like to take part in fundraising for charity in the future.

    7/10

  • 9. Would you recommend Co-op to a friend?
  • Yes


  • 9b. Why?
  • I would recommend Co-op because they are are an excellent company who work within the community. They offer local communities opportunities and job offers. The working atmosphere at a store is that of a good one. The support I received was very good, and it meant I could enjoy my time working there.


  • 10. What tips or advice would you give to others applying to Co-op?
  • A tip I would give to others is on the first day/induction day, is to make sure you asks the staff If you are unsure of anything. This is important as this information may be vital to you work. I would also advice others is to make sure to ask the training provider for information on the role, if only little detail is provided.


Details

Work Experience

Customer Service

Greater London

May 2017


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