Rating

6.9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Team Manager, managing the store on a day to day basis.

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Yes I have developed my listening and coaching skills

    9/10

  • 3. To what extent do you enjoy your programme?
  • The program gives me a chance to identify my weaknesses and improve them.

    9/10

  • 4. How valued do you feel by Co-op?
  • Very valued

    9/10

  • 5. How well organised/structured is your programme?
  • Communication can be an issue sometimes, we don't always receive the necessary information in time to be able to complete work effectively and to allow time for us to be out of store through work.

    2/10

  • 6a. How much support do you receive from your training provider?
  • I receive help from trainers and my coach. I think more help could be provided though.

    6/10

  • 6b. How much support do you receive from your employer?
  • I do not receive any instore help.

    5/10

  • 7. How well does your salary/package meet your costs?
  • My salary is ok for what I do.

    8/10

  • 8. Are there many opportunities outside of work?
  • n/a

    5/10

  • 9. Would you recommend Co-op to a friend?
  • Yes


  • 9b. Why?
  • The coop treats people fairly, and although the job is very hard and hours are almost impossible sometimes, I do enjoy my job and it is what you make it.


  • 10. What tips or advice would you give to others applying to Co-op?
  • To stay positive and work as a team.


Details

Level 3 Apprenticeship

Customer Service

South East

April 2017


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