Rating

7.2/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Liaising with our supply partners and Cr agents. Investigating customer cases. Negotiating with Supply partners to achieve positive resolution for our customers.

8/10

2. Have you learnt any new skills or developed existing skills?

Yes, conflict resolution and coaching

7/10

3. To what extent do you enjoy your programme?

I enjoy it so far, but sometimes the assignments and expectations could be worded better

7/10

4. How well organised/structured is your programme?

I believe it’s organised logically

8/10

5. How much support do you receive from your employer?

My employer allows me to take 1 whole day per week to focus on studying

9/10

6. How much support do you receive from your training provider when working towards your qualifications?

My trainer is always there for me if I have any questions

9/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

It allows me to learn skills I can use at wokr

9/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

1/10

9a. Would you recommend Booking.com to a friend?

Yes

9b. Why?

It’s a great place to work. Competitive salary, great benefits, good working culture

10. What tips or advice would you give to others applying to Booking.com?

Always think customer first