Customer Relations Advisor Review

by Booking.com

Rating

6.6/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Processing new vehicle damage insurance claims.

    8/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Further developed existing skils.

    8/10
  • 3. To what extent do you enjoy your programme?

    • It has started off a little confusing, but I have hope this will change as I get further into the programme.

    5/10
  • 4. How well organised/structured is your programme?

    • BUD is very confusing and difficult to navigate.

    5/10
  • 5. How much support do you receive from your employer?

    • As much or as little as needed.

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • The programme has just started so I am unable to comment.

    5/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • The programme has just started so I cannot comment.

    5/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Lots of activities take place regularly.

    7/10
  • 9a. Would you recommend Booking.com to a friend?

    • Yes

  • 9b. Why?

    • Excellent place to work. Very well looked after and made to feel like we matter.

  • 10. What tips or advice would you give to others applying to Booking.com?

    • Just be yourself.

Details

Level 3 Apprenticeship

Insurance & Risk Management

Manchester

April 2023

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