Service Manager Review

by Department for Work and Pensions

Best Apprenticeship Employer

Rating

9.4/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I manage a team who maintain access to software systems

8/10

2. Have you learnt any new skills or developed existing skills?

I have learnt lots of new skills, I have learnt more about governance and projects, areas i have not worked in before. i have also learned better management skills to work with my team.

9/10

3. To what extent do you enjoy your programme?

I love the fact i am learning new skills and pushing myself everyday to be a better me

10/10

4. How well organised/structured is your programme?

The program is really well organised. I can work at my speed when i have the availability. With all the resources and support I need

10/10

5. How much support do you receive from your employer?

My Manager has been really supportive as has the department I work in.

9/10

6. How much support do you receive from your training provider when working towards your qualifications?

I speak to my coach regularly and I can contact her at any time i need more support. Patricia Cousins has been brilliant she has made the course so enjoyable

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I think all new managers should have this chance it makes such a difference

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

We have lots of networking groups

9/10

9a. Would you recommend Department for Work and Pensions to a friend?

Yes

9b. Why?

They are a supportive and inclusive employer

10. What tips or advice would you give to others applying to Department for Work and Pensions?

Do your research and choose an area that interests you