Rating

8.8/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Helping claimants find work, support with childcare, housing cost, education training, clothing and travel. Verify claimants identity.

    8/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Yes, I have developed excellent IT skills and customer service skills on how to handle difficult customers. I have also developed confidence in the work environment.

    8/10

  • 3. To what extent do you enjoy your programme?
  • Currently really enjoying my work life and studying as everyday i learn something different.

    10/10

  • 4. How well organised/structured is your programme?
  • My program is very structured and well balanced. I have a Amazing tutor.

    10/10

  • 5. How much support do you receive from your employer?
  • I receive great from my manager

    9/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • 9/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I am hoping to get the best qualifications.

    9/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • No

    7/10

  • 9a. Would you recommend Department for Work and Pensions to a friend?
  • Yes


  • 9b. Why?
  • Lovely environment and staff. Lots of benefits and its very rewarding.


  • 10. What tips or advice would you give to others applying to Department for Work and Pensions?
  • Be confident, voice your opinions and take notes as it will come in handy.


Details

Level 3 Apprenticeship

Customer Service

Streatham

January 2024


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