Administrative officer Review

by Department for Work and Pensions

Best Apprenticeship Employer

Rating

7.1/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I take calls from clients and deal with changes to their circumstances. this can be several different things but it is all telephony based.

8/10

2. Have you learnt any new skills or developed existing skills?

I have learnt about how to develop my speech and tone to help with my work

7/10

3. To what extent do you enjoy your programme?

I think its brilliant. getting some time off work to learn how to work better is a great opportunity

7/10

4. How well organised/structured is your programme?

It is very well structured. i always know what i should be doing

8/10

5. How much support do you receive from your employer?

An acceptable amount of support from my employer. giving me the day off work to do my apprenticeship. but when i ask for a review it goes slightly unheard

9/10

6. How much support do you receive from your training provider when working towards your qualifications?

i am given a lot of help when i ask for it.

8/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

words cant describe how i believe it may help

7/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

none that i know of

3/10

9a. Would you recommend Department for Work and Pensions to a friend?

Yes

9b. Why?

Only decent pay in this current cost crisis, and i enjoy the job

10. What tips or advice would you give to others applying to Department for Work and Pensions?

Always stay positive and look after yourself