Technical Manager Review

by Fidelity International

Best Apprenticeship Employer

Rating

9.1/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I work within the Financial Crime team, overseeing project and change activity, supporting 1st line operations and 2nd line teams. Responding to queries and escalations, updating processes and procedures and supporting other business units in relation to AML and CDD requirements.

10/10

2. Have you learnt any new skills or developed existing skills?

I have developed a number of skills over the course of the programme, including time management, communication, presentation skills, as well as project management and stakeholder engagement.

9/10

3. To what extent do you enjoy your programme?

The programme has allowed me to complete a qualification at diploma level, this alongside some of the programme activity has allowed me to enhance key knowledge within my role as well as look at potential progression.

10/10

4. How well organised/structured is your programme?

The programme is structured well in relation to contact points, coaching and understanding the overall scope of activity required to complete the apprenticeship. There has been on occasion miscommunication of required activity, the timelines on when things are due as part of the programme.

7/10

5. How much support do you receive from your employer?

I receive lots of support from my employer, my manager and my team.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

The training provider for my qualification had a set course, focused on individual study as well as various workshops spread throughout the year, based on the modules being reviewed as part of the three assignments.

8/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

My knowledge of the wider environment as well as key practices within my role has increased a great deal. I now have a different perspective when approaching tasks, understanding key processes etc. that sit behind a certain action or requirement.

9/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Team social events, networking, recently I attended a 2 day compliance event which allowed networking as well as a deeper understanding of products being offered in the AML/Compliance space.

10/10

9a. Would you recommend Fidelity International to a friend?

Yes

9b. Why?

The culture of Fidelity is great, the team work and inclusivity across all teams is second to none. They have great benefits and invest in their employees.

10. What tips or advice would you give to others applying to Fidelity International?

Understand the overall business, its goals and culture. Be keen in the role you are applying for and be aware of the wider environment and its current impact on that particular team or department.