Rating

9.8/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I make phone calls & set up sales.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Customer service, complains handling & general sales procedures.

    10/10

  • 3. To what extent do you enjoy your programme?
  • I love working here with my supportive team!

    10/10

  • 4. How well organised/structured is your programme?
  • It is so organised, everything is in it's place.

    10/10

  • 5. How much support do you receive from your employer?
  • I get so much support here at work.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • Nova are helpful when they come and see me.

    8/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I think my qualification is being made better to understand through my colleagues and also nova.

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • No.

    10/10

  • 9a. Would you recommend Howdens to a friend?
  • Yes


  • 9b. Why?
  • Because we are so helpful to the trade to make sure they get good customer service every time.


  • 10. What tips or advice would you give to others applying to Howdens?
  • I would say, be confident and use eye contact! It will be fine, it's a great job!


Details

Level 2 Apprenticeship

Business Operations

Dudley, West Midlands

February 2023


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