Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I am a business admin support apprentice. I support my pods management team with a vary of tasks. I attend meetings, take minutes, create and take control of spreadsheets, analyse data, present presentations, organise team engagement and book in meetings looking at my teams schedules.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have learnt how to organise myself in a more efficient way such as using teams and outlook calendars along with one note. There is so much stuff I have learnt in such a small amount of time and I am looking forward to learning more valuable information and skills.

    10/10

  • 3. To what extent do you enjoy your programme?
  • 10/10. I love my job and the opportunities it has given/ will give me.

    10/10

  • 4. How well organised/structured is your programme?
  • Very organised. Everything has already been set up for us since the day we arrived.

    10/10

  • 5. How much support do you receive from your employer?
  • My manager gives me so much support which I am grateful for but it doesn't stop there. The organisation as a whole is so helpful and friendly and want to see you succeed. All apprentices were also given a mentor each who previously started as an apprentice.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • I get a lot of support. It is a lot of work and can be stressful and a lot of it you have to do by yourself, however, I know if I need help it will be given to me.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • 6/10. I do feel as a lot of the work from the training provider doesn't relate to much of the stuff I do in my role and can be very general however I do know this will still help me in the future with other roles or tasks.

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Yes there are so many! The ones I have seen are all during lunch and virtual as we are currently in a pandemic. We have a women, christian, mothers, diversity, sports and may more networks.

    10/10

  • 9a. Would you recommend Financial Ombudsman Service to a friend?
  • Yes


  • 9b. Why?
  • Such an inclusive, friendly and supportive organisation who really care about their staff. You do feel very looked after in all aspects including mental and physical health.


  • 10. What tips or advice would you give to others applying to Financial Ombudsman Service?
  • An amazing opportunity which will teach you so much. If you are not sure on what you want to do in life this apprenticeship is a great stepping stone which will help build you.


Details

Level 3 Apprenticeship

Business Operations

Canary Wharf

May 2021


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