Crew Member Review

I worked as part of a small team on the overnight shift. It was our responsibility to maintain service throughout the night ensuring that production ran efficiently. serving customers while operating to a safe a hygienic standard. Rotating production stations to allow for deep cleaning and setting up for the breakfast set up the following morning.

During my time with the company i feel that I gained better team work skills. Overnight shift could become very busy and with such a small team it was important to be able to work together as a crew. Very often each crew member having to run multiple stations each to enable us to meet customers expectations and delivery great service.

I really enjoyed having the opportunity to be able to complete the apprenticeship. I did however find it difficult to get any assistance from my management simply just because it was such a small team there really wasn’t any free time. There wasn’t anyone there on the overnight shift to assist me in my learning. All my learning was done in my free time.

I found the lifetime program well structured. I did have issues at first due to my trainer becoming unwell but I was reassigned a new trainer as soon as it was possible. And found that due to my working hours not the program that it did take me longer to complete. There are no learning development trainers working nights so the program is maybe not always suited to overnight workers.

The support I received was minimum almost non existent. My Manager did try when it was requested by my lifetime trainer and completed what was asked. However I found this was due to my working hours. There just was no extra time for learning on the overnight shift with such a small team it wasn’t possible.

The training provider supported me throughout my training. If it hadn’t been for Valeeka’s support I may not of been able to complete it. As I worked night shift and wasn’t able to look for support for my learning from the McDonalds staff I done almost all of my work at home. Which proved to be harder for me to do being tiered and having a family. Thankfully my trainer was supportive and patient with me

Unfortunately I had to resign from my position in McDonalds.

Other than works nights out none that I was made aware of

Yes

Overall I enjoyed my experience working in the company I was Sad to leave. Working overnights and being a mum had became impossible for me to maintain. The company wasn’t able to swap me over to day shift or allow me to have alternated weekend off to be able to spend quality time with my children.

Be prepared to work hard this is a busy company and it is very fast paced.