Duty manager Review

by Greene King

Best Apprenticeship Employer

Rating

9.5/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Managing the team on shift, opening or closing the restaurant. Doing daily brief sheets. Making sure the place is running smoothly. Dealing with customer complaints

    9/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Developed my customer service skills and how to speak to customers confidently as well as the staff members

    10/10
  • 3. To what extent do you enjoy your programme?

    • I really enjoy them. My trainer is brilliant and makes it enjoyable

    10/10
  • 4. How well organised/structured is your programme?

    • Very. [This section of the comment has been removed by a member of the RateMyApprenticeship Team because it did not meet our site terms and conditions] is organised and always has a plan of what we will be doing

    9/10
  • 5. How much support do you receive from your employer?

    • As much as I would like, if I need help with something they help me

    8/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Lots! She is brill. Only a message away, I’d I need her she always replies the same day and helps me

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • It definitely builds up your confidence

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Yes we do charity events for Macmillan. Breakfast with Santa, children’s parties etc

    10/10
  • 9a. Would you recommend Greene King to a friend?

    • Yes

  • 9b. Why?

    • It’s a nice company to work for

  • 10. What tips or advice would you give to others applying to Greene King?

    • Be yourself

Details

Level 3 Apprenticeship

Hospitality Management

Bolton, Greater Manchester

November 2020

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