Rating

6.5/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • i take call froms customers and answer there questions about there bank accounts and other problems they are having with the bank.

    5/10

  • 2. Have you learnt any new skills or developed existing skills?
  • yes i leanrt differrent ways of dealing with customers and things that can be done or other ways of saying things

    5/10

  • 3. To what extent do you enjoy your programme?
  • i feel that it is helping me giving my customers a better journy

    6/10

  • 4. How well organised/structured is your programme?
  • i started off not very well and found i was finding it hard but after i set my self goals and targets i found it very easy

    7/10

  • 5. How much support do you receive from your employer?
  • my managers are all ways there to answer any Questions that i have and all ways willing to help where they can

    7/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • she i amazing all ways on hand to answer and questions that i have and guild me in the right way

    8/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • i feel this will help me alot and am all ready seeing improvments with in my role

    7/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • there is a networking site where we can talk and ask each other questions

    7/10

  • 9a. Would you recommend Lloyds Banking Group to a friend?
  • Yes


  • 9b. Why?
  • the support i have had from the company is amazing as well as mt manager, i have never had support like this before in any other job, and i find that the staff really do care about you and want to make sure you do well and are happy and ok


  • 10. What tips or advice would you give to others applying to Lloyds Banking Group?
  • Be you self and be open and honest


Details

Level 2 Apprenticeship

Finance

Dunfermline

February 2020


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