Financial Servcies Professional Apprentice Review

by Lloyds Banking Group

Best Apprenticeship Employer

Rating

10/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I work daily with customers on a face to face basis. I serve customers and support them with their banking, as well as Educating them and supporting them with going digital. I support customers in every aspect of their life.

10/10

2. Have you learnt any new skills or developed existing skills?

I learned so many new skills and developed existing skills. I learned about the imporantce of time management, ensuring I had the right support in place for me compelting my apprenticeship and maintaining a busy work scheudal. I leant about the importance of work place relatinships and how to maintain them.

10/10

3. To what extent do you enjoy your programme?

I really enjoyed my apprenticeship. I would not be in the position I am today both in my career as well as my own personal confidence without my apprenticeshi[p,.

10/10

4. How well organised/structured is your programme?

The programme is really well structured. You can clearly see what you have leant throughout your course as well as what else you will be learning. You can check you progress throughout the programme of the work completed.

10/10

5. How much support do you receive from your employer?

I received a lot of support from my employer. I was given 20% of my time to complete my apprenticeship and I found this was suffient enough for me.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

I had a lot of support from my training provider throughout my apprenticeship. Whenever I was needing help with a particular question or a workbook then support i needed was always there for me. I had some difficulty understanding working of questions but as soon as I asked I was given support, whether it was through emial or a video chat.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I feel it has helped me a lot with my relationships with my colleagues as well as my customers. I have a better understadning of CRM's and why they are used within our business, I have also gained a better understadning of management/ learning styles.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Yes. There is an Apprenitceship Ambassador team where we Volunteer in events to support young poeple in their apprenticeship journey with Lloyds.

10/10

9a. Would you recommend Lloyds Banking Group to a friend?

Yes

9b. Why?

Lloyds Banking group has a lot of career and development oppertunities. A lot of support is offered for us colleagues as well as your fmaily.

10. What tips or advice would you give to others applying to Lloyds Banking Group?

Ensure that you have enough time within your schedle to complete the apprenceship. But just go for it, You won't regret it!