Steampunk Operator Review

by Fortnum & Mason

Best Apprenticeship Employer

Rating

9.4/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Running the steampunk machine on the GF, responsible for tea tasting for the boutique Host the tea adventure once a month and helped set up the time for tea (tea brewing and tasting event twice a day - Monday to Friday) Trained new staff at the tea counter

10/10

2. Have you learnt any new skills or developed existing skills?

Both, the apprenticeship allow me to develop existing skill but also to put a name on some practice I was using for a long time. The apprenticeship help me with the theories regarding the customer service.

10/10

3. To what extent do you enjoy your programme?

The program is well made and very interesting.

10/10

4. How well organised/structured is your programme?

10/10

5. How much support do you receive from your employer?

8/10

6. How much support do you receive from your training provider when working towards your qualifications?

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

9/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

8/10

9a. Would you recommend Fortnum & Mason to a friend?

Yes

9b. Why?

The family spirit of the company.

10. What tips or advice would you give to others applying to Fortnum & Mason?

Be yourself