Rating

8.1/10
  • 1. Please give an overview of what your work experience involved:
  • It was great , I got to a feel of each department and learnt something new each day. I was shadowing members of staff , gift wrapping purchases , finding products for customers orders, bubble wrapping purchases, replenishing stock, wasting stock through the till and occasionally doing till transactions with permission to use a co-workers card.

    8/10

  • 2. What training and skills development did you learn from your work experience?
  • I learnt how to waste damaged products through the till (in the Christmas department ) , how to use the till and how to look up a the stock of a product in the store or other F&M stores. I learnt how to apply skincare and make up to a customers face (in the beauty department) and how to mix n match foundation.

    8/10

  • 3. To what extent did you enjoy your work experience?
  • Yes I did enjoy my work experience as it was my first time being on the shop floor and it gave me a feel of the different clientele and learn about the variety of the products. Also everyone was very nice and supportive towards me and always asked if I was ok.

    8/10

  • 4. How well organised was your work experience?
  • It was quite well organised as I got told the uniform code , my lunch was sorted out everyday and I got my travel reimbursed on the last day so I didn’t have to wait another week or so. But as to productivity wise I wasn’t sure what I was meant to do each day.

    8/10

  • 5. How much did you learn about the company culture and what it would be like to work there?
  • I learn very much information and history about F&M and each floor has a different feeling. I spoke to a lot of people about working there and said a lot of positive things. I was considering about working as a Christmas temp there.

    8/10

  • 6. How much did your work experience help you in deciding on your future career path?
  • I helped decided a lot that if I did want a job as a sales associate I would only do it as a temp because it’s long hours on the shop floor.

    8/10

  • 7. Were you paid or reimbursed for this experience?
  • Yes I was reimbursed for my travel money and my lunch was paid for everyday.

    9/10

  • 8. Were there opportunities for networking and meeting other employees?
  • Yes I met a lot of nice people from different backgrounds. I was very nice meeting people on the first floor (Christmas department) because they were young and bubbly and was easier to speak to. I kept in contact with 2 of them and the manager by emailing for other opportunities but haven’t heard anything back.

    8/10

  • 9a. Would you recommend Fortnum & Mason to a friend?
  • Yes


  • 9b. Why?
  • It’s a good experience to get a feel of the rich and luxury side of retail. There is so much to learn and everyone is so different.


  • 10. What tips or advice would you give to others applying to Fortnum & Mason?
  • To be very professional look wise and speech wise. Make sure to speak and get to know customers and your co-workers as it will make your time there easier.


Details

Work Experience

London

December 2019


View More Reviews
Recruiting? See how we can help you