1. Please give an overview of your role and what this involves on a day-to-day basis:
I help to support fixed income and equity research applications and also support fixed income and equity traders. I resolve any issues users have with research applications and help to find the root cause, I also smoke test the applications once they are upgraded and resolve any queries within the business through coding. Furthermore, I support the Charles River trading execution management system and in less busy times, I study towards my courses.
2. Have you learnt any new skills or developed existing skills?
When starting my apprenticeship I did not have a great technology background, since then I have learnt coding in SQL, Unix and VBA. I have also improved my skills in Excel and other Microsoft applications. Furthermore, I have learnt a significant amount about the investment industry and also about both Equity and Fixed income markets through the CFA institution investment foundations exam.
3. To what extent do you enjoy your programme?
I really enjoy my programme because I am always occupied and two days are never the same. New issues are always coming up daily so it is always a challenge to resolve these but it is very rewarding when you do. Furthermore, I am rotating around the business so I can see which area I enjoy the most and I am always learning new things every day.
4. How well organised/structured is your programme?
Through my personal experience, the organisation of my apprenticeship hasn't been great as I am yet to start the course 4 months in, which can be frustrating as I'm keen to learn. However, this is an exceptional circumstance as there is some confusions with my role and other apprentices have already started.
5. How much support do you receive from your employer?
I receive lots of help from my employer. I try to work independently when I can but my manager is always encouraging me to ask questions and is always happy to help me out. I also receive lots of help from my colleagues and they are always happy to knowledge share and take time out of their day to help educate me.
6. How much support do you receive from your training provider when working towards your qualifications?
I have not yet started my apprenticeship, therefore I am not yet working towards my qualification. However, I have been inducted to the apprenticeship and the apprentice provider seems like they are very helpful as they do bi weekly meetings to make sure you are meeting objectives and help to scope improvements.
7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
I have not yet started my apprenticeship, therefore I am not yet working towards my qualification. However, I have started studying towards the CFA institution investment foundations exam, which is a course I requested to take and this has helped develop my investment industry knowledge significantly, which helps me to understand my role much better.
8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
Yes, I have spoke to other apprentices about starting a 5-a-side team to play football against other departments within the business. There is also many opportunities to go to networking events such as careers fairs and department lunch and learns. Furthermore, you can also participate in charity events, where you can take 2 days off to do so and the business also matches what you've raised.
9a. Would you recommend Fidelity International to a friend?
The culture within Fidelity is very friendly and you can tell that we strive towards integrity, innovation and excellence, which makes Fidelity a great place to work. Also, there is so much chance for progression, providing you have the right attitude and work ethic. There are also lots of non-monetary benefits provided which is very motivating.
10. What tips or advice would you give to others applying to Fidelity International?
For the assessment day, make sure you fully research Fidelity and the role you're applying for. The assessors will be very impressed if you have a strong knowledge of what we do at Fidelity and the part you will play in your role. Also, be confident and make sure you are working in a team and talking to everyone, but also asking for others' contributions.
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