Who we are and what we do?
Our ambition is to lead the way in customer service, trust and advocacy – Our brands are some of the best-known names in our industry – The Royal Bank of Scotland, NatWest, Coutts, Adam & Company, Ulster Bank, Lombard and many more.
We serve over 19 million customers and all their banking needs. Our headquarters are in Edinburgh and we also have offices in Manchester, Birmingham, London and Bristol as well as in many other communities right across the UK.
We’re diverse and inclusive
Being inclusive goes right to the core of our culture.
We're the only organisation to feature on the Times list of Top Employers for Women every year since it was launched, and we're regularly in the top 30% of the Stonewall workplace equality index.
Inclusion matters because we want everyone to feel valued and welcome when they’re being themselves at work. We’re passionate about creating an environment where everyone can thrive.
Why our apprenticeships are a great start to a career with us
Our apprenticeships give driven, motivated and talented people the chance to join us and really make a difference, even if you don’t have any experience.
What do our apprentices do?
Our apprentices work in lots of different jobs like customer services, relationship management and technology. Some of our apprenticeships let you deal with lots of our customers directly and some of them are jobs where you support colleagues who work with customers.
What you’ll get out of one of our apprenticeships.
We’ll make sure we help and support you to get the most out of your apprenticeship from your first day. You’ll continue your education because you’ll be working towards your professional qualification; developing the skills and knowledge that’ll help you find a permanent job at the end of your programme.
- Apprenticeship - Intermediate Level (Level 2)
- Apprenticeship - Advanced Level (Level 3)