sales development representative Review

by Pearson plc

Best Apprenticeship Employer

Rating

8.9/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Pitching products to potential customers, presents new ones to existing customers, maintains existing customer accounts, and ensures a smooth sales process and customer satisfaction.

9/10

2. Have you learnt any new skills or developed existing skills?

During this apprenticeship, I have developed some new sales skills that have helped me when having conversations with customers. These skills include; Active listening, Communication, Negotiation and time management.

9/10

3. To what extent do you enjoy your programme?

I enjoy this programme because it has given me new sales skills that i did not have previously and has allowed me to continue learning whist being in a professional environment.

9/10

4. How well organised/structured is your programme?

My programme is structured well as it is 9 modules and i have been given the timeline for my apprenticeship that also include a workshop with my training provider every 4-5 weeks to talk though the modules of the course and what comes up in the next module.

9/10

5. How much support do you receive from your employer?

I receive a lot of support from my employer especially my manager as i have 1-1 meeting every month with my manager in which we discuss how my apprenticeship is going and if there is anyway she can help me. I am also given 1 day a week to complete my apprenticeship assignments.

9/10

6. How much support do you receive from your training provider when working towards your qualifications?

I receive a lot of support from my training provider as i have monthly coaching session with my tutor to discuss how i am finding the apprenticeship and if there is anything i am struggling with. i also have quarterly progress reviews with my tutor and line manager.

9/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

My training provider provides me with useful information that i have applied to my everyday role. for example during my monthly coaching sessions, my tutor has provided me with useful sales tips that i can use to help build confidence when speaking to customers.

8/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

I have attended our company's annual sales conference and i have attended many apprenticeship networking events where i have connected with other apprentices.

9/10

9a. Would you recommend Pearson plc to a friend?

Yes

9b. Why?

Pearson provides a great working environment for new starters and colleagues are quite supportive when you ever need help with anything. Also as an apprentice, there are many events that i believe are beneficial as you are able to connect with other apprentices that work in different fields.

10. What tips or advice would you give to others applying to Pearson plc?

Be proactive, Never stop learning, Be a team player and allow yourself the opportunity to learn from your mistakes and grow.