advisor Review

by NatWest

Best Apprenticeship Employer

Rating

8.4/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • as a call agent I provide services to our customers for a multitude of situations that change on a day to day basis. for example I help customers complete processes to helping provide products.

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • yes i have developed new skills such as IT skills and expanded my knowledge base regarding products and services

    9/10
  • 3. To what extent do you enjoy your programme?

    • 8/10
  • 4. How well organised/structured is your programme?

    • 7/10
  • 5. How much support do you receive from your employer?

    • 9/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • 9/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • 8/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • 7/10
  • 9a. Would you recommend NatWest to a friend?

    • Yes

  • 9b. Why?

    • very good company provides great support for employees as well as customers

  • 10. What tips or advice would you give to others applying to NatWest?

    • understand natwest cpc's and values that are important to the company

Details

Level 2 Apprenticeship

Customer Service

Southend-on-Sea

May 2024

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