Member representative Review

helping members with their banking needs, business generation, customer service.

People skills, more confidence talking to customers and helping them with unstated needs. Time management - ensuring tasks are completed by deadlines managed by myself.

I enjoyed the first section of the apprenticeship despite there been 2 exams. The first part was interesting as I learnt all about banking. The section 2 was tedious, repetitive and boring. Not interested talking about my own development for 6-8 months.

Organised once aboard. The introduction could be clearer to visualise how the course will progress.

Support wasn't really needed from my employers, I was given time to complete assignments

Good support from BPP. Again clearer deadlines and course overview would be helpful, however my coach was great and supportive.

Hugely better. I learnt all about different types of products, some which my employer don't offer. I feel more knowledgeable.

Nothing at all, again this would of made the course more appealing

Yes

good employer

good employer, benefits could be better