1. Please give an overview of your role and what this involves on a day-to-day basis:

I make sure the branch is balanced from the day before, work with cash handling, registering bereavements and POA's, complete savings appointments and open savings account. Order cash collections, service ATM's, help train other staff, complete training myself. Help with completing and logging complaints/feedback.

8/10

2. Have you learnt any new skills or developed existing skills?

I have learnt many new skills and developed a lot of already existing skills, but I would have hoped for more

7/10

3. To what extent do you enjoy your programme?

I had a great tutor and was given the time to study, however, was relied upon to come to branch on some of those days in order to help which did have an impact

8/10

4. How well organised/structured is your programme?

The program was well structured and I really enjoyed it. But, once it was complete, there was nothing further offered by Nationwide to continue to progress

7/10

5. How much support do you receive from your employer?

I was give study time, but as mentioned before, I was relied upon to help in branch on some of those days also.

7/10

6. How much support do you receive from your training provider when working towards your qualifications?

If i had any questions my tutor was always very helpful, quick responses and very clear.

9/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I dont feel what I did was all that specific to what I do on a day to day basis, I think it over qualifies me for the role I am in now

6/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

There isnt any

5/10

9a. Would you recommend Nationwide to a friend?

Yes

9b. Why?

The people in branch and that I work with are really good

10. What tips or advice would you give to others applying to Nationwide?

I think its a great place to work and they do care about improving things, so apply if you want to work for somewhere that cares

Member Representative Review

Rating

Details

Branch Manager