Customer performance manager Review

by The AA

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Manage performance and engagement. I have a team of 13 managers and 250 employees.

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Yes , i have learned many new styles and l;leadership skills

    10/10
  • 3. To what extent do you enjoy your programme?

    • It was wonderful Hardip my coach was amazing

    10/10
  • 4. How well organised/structured is your programme?

    • Really well and got the support and guidance from my coach

    10/10
  • 5. How much support do you receive from your employer?

    • Yes i received lots of support

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Lots of support from my training provider

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • I have learnt many new things whilst completing my training

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Social events

    10/10
  • 9a. Would you recommend The AA to a friend?

    • Yes

  • 9b. Why?

    • Great place to work

  • 10. What tips or advice would you give to others applying to The AA?

    • Great company to work

Details

Higher Level Apprenticeship

Business Operations

Leigh, Greater Manchester

March 2024

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